While a majority of Tata group companies have asked employees to totally work out of home, the option has been restricted to about 40% of TCS employees globally. TCS employs around four lakh employees worldwide.
Tata Sons chairman N Chandrasekaran is understood to have sought special permission from Maharashtra chief minister Udhav Thackeray following a meeting in Mumbai on Friday afternoon, officials said. A number of critical utilities bank on TCS’ back-end IT support and therefore TCS can’t entirely operate from home, the official said.
“TCS supports mission critical systems that run public services, banks and stock exchanges, insurance and healthcare institutions, telecom & utility providers, retail, consumer goods and travel companies,which in turn provide essential services to people globally. These organisations and the societies they serve rely on TCS to keep their vital services running in these critical times,” a Tata Sons spokesperson told ET.
Some TCS employees are said to have expressed concern about the fact that the work-from-home option was not available to all TCS employees.
An internal note fron TCS CEO Rajesh Gopinathan to employees said: “We have taken several steps to minimise density in the offices and keep them extra hygienic and sanitised. While some of these steps might be inconvenient, they significantly enhance the safety of each one of us and that of our partners, which is of critical importance now. Each of us should be proud of the way TCS has responded to this crisis and stepped up to the challenge as one team.”
TCS has enabled work from home for 40% of TCS associates using Secure Borderless Work spaces infrastructure, as per the note. “Our teams are working on war footing to enable for the rest in conjunction with client teams globally so that we can be prepared for any eventualities. Unforeseen scenarios, given the unprecedented global scale of the impact, are being dealt with expeditiously,” the note stated.
All other group. companies such as Tata Motors, Tata Realty, Tata Communication and Indian Hotels Co (IHCL) have adopted work-from-home policies.
Tata International, TCS, Tata Steel, TGBL and JLR have employees in Europe, the US, UK and China, among the regions worst-hit by the outbreak.